I experienced what must be the epitome in great service - communication was excellent and very responsive, pricing was competitive and the repair job looked like the bike had never been broken. Have already referred Paolo and Mike to friends. You wont regret it.
I can highly recommend Carbon Bike Repair. They were professional, helpful & went out of their way to accommodate my needs. They transformed my 5yr old scratched frame into a beautiful piece of art ?
A Google User
07:14 24 Aug 18
Besides the fact that the team from Carbon Bike Repair executed the custom paint work on my bike to perfection they also delivered exceptional service and kept me posted through every process of the job. Thank you!
A Google User
14:05 21 Aug 18
Carbon Bike Repair SA is exceptional ....from my first step into the store to have my seat post repaired the experience was friendly and professional. Between Mike and Brandon you will not get better service ... and what Brandon can transform is exceptional. Attention to detail is evident .... my intention was to have my frame repaired but what happened after is as a result of some magnificent work by Brandon.I found there service both transparent and was inspired by the pride and confidence the team show in their work. I would recommend them highly to anyone in need of repair and customized spray work. Thank you guys!
A Google User
10:17 27 Jun 18
The service I received was excellent! I was constantly kept in the loop and they went above and beyond! I highly recommend their services
A Google User
09:54 20 Jun 18
Excellent Service. These guys go out of their way to help and are clearly passionate about what they do. Workshop is spotless and clearly well run. Highly recommended.
A Google User
15:33 30 Mar 18
Carbon Bike Repair SA was a refreshing, honest and friendly experience unlike the poor attitude to customer service many bicycle related services seem to show. I was greeted by Mike Kemp and shown the procedure of their service. I found this both transparent and very confidence inspiring by the showing of pride and confidence the team show in their work. I would recommend them highly to anyone in need of their service. Thank you guys!
Our warranty policy is clear but requires some clarification on the term ‘Normal riding.’ It was a damage limitation phrase derived by the powers-that-be in the legal departments regarding appropriate usage. Mountain bikes, in particular, fall foul to this when it comes to warranty claims. We know this because on occasion we have repaired BB’s […]
Wheel designers are constantly looking for efficiencies but some current trends are turning out to be problematic. As with carbon clinchers I just wish they would put carbon spokes to bed now…I really don’t get it. Apart from the fact that carbon spoked wheels are very expensive, in most cases you can’t replace or repair them. In […]
https://carbonbikerepair.co.za/wp/wp-content/uploads/2017/08/Carbon-spokes.jpg325846Rob Granvillehttps://carbonbikerepair.co.za/wp-content/uploads/2016/03/tumblr_static_cbr-1-131x300-131x300.pngRob Granville2017-08-15 08:18:352017-08-15 14:59:46MY PROBLEM WITH CARBON SPOKES
Our customers defined us out of a need for repair and restoration which offered a safe and economical option to replacement back when carbon repair was in its infancy. As a business we responded effectively and now we find ourselves serving the same needs here in South Africa as part of a global carbon repair […]
https://carbonbikerepair.co.za/wp/wp-content/uploads/2017/08/CBR-SA-repair.jpg325846Rob Granvillehttps://carbonbikerepair.co.za/wp-content/uploads/2016/03/tumblr_static_cbr-1-131x300-131x300.pngRob Granville2017-08-10 14:25:162017-08-11 07:40:19WHAT WE ARE ABOUT TO LEARN
We bang on about quality all the time. We don’t often get an opportunity to share the difference between fake restoration and factory finishes. This Agron18 was not restored to Nitrogen specification and clearly the customer was not happy. As a result it gets sent to CBR to get corrected. We wouldn’t bother coming to […]
Good news for carbon bike owners in South Africa. Carbon Bike Repair will be operational as of 1st September 2017. We are taking ‘early bird’ bookings so if you want a quick quote please email to firstname.lastname@example.org with some pictures. The new web address will be launched end of July: www.carbonbikerepair.co.za Welcome to you in […]
https://carbonbikerepair.co.za/wp/wp-content/uploads/2017/07/CBR-South-Africa.jpg325846Rob Granvillehttps://carbonbikerepair.co.za/wp-content/uploads/2016/03/tumblr_static_cbr-1-131x300-131x300.pngRob Granville2017-07-14 09:47:292017-07-28 08:35:40SOUTH AFRICA CARBON BIKE REPAIR OPENING IN SEPTEMBER!
I seem to be posting a fair bit of Colnago related stuff. This is not a true reflection on a various brands we work on every day. That said CBR have 2 of only 9 in the UK. Both suffered some sort of damage and require precise restoration.
If you read our blog you will find other examples similar to this fracture repair and restoration. The image is unfortunately inline with the handbars so we get a few per year. This is for a Sigma Sport client.
Many who searched online for a resolution to this issue are in for not-so-good news – It was a bad idea from the start to clear lacquer any naked carbon. Don’t get confused between shiny moulded race car surfaces. These are not painted. Only a well polished high pressure mold can create this clean finish. […]
EXPRESS SERVICE DOWNTUBE REPAIR & RESTORE A roof rack incident has left this Wilier damaged in a highly detailed section of the downtube. The client required his bike to be repaired within 1 week if possible so he could attend a race in Europe the following week. We managed to repair, test and restore the […]
Here are a few packing tips to help you with when it comes packing your carbon bike safely for courier delivery: Always use a dropout protector if you take the rear wheel off. It is a little plastic ‘stick’ that slots into the dropouts to stop the rear stays from being crushed in transit. Same […]
https://carbonbikerepair.co.za/wp/wp-content/uploads/2017/06/Bike-packing.jpeg325846Rob Granvillehttps://carbonbikerepair.co.za/wp-content/uploads/2016/03/tumblr_static_cbr-1-131x300-131x300.pngRob Granville2017-06-26 13:01:342017-06-26 13:01:34PACKING YOUR BIKE: DO'S AND DON'TS