WELCOME
TO SOUTH AFRICA’s PREMIER CARBON BIKE REPAIR AND RESPRAY CENTRE
Our one-stop bike hospital attends to a huge range of structural
and mechanical problems dedicated to getting you safely back on the road as quickly as possible.
CURRENT WORKSHOP LEAD TIMES
Lead times vary depending on the type of work being carried out. (These are estimations and are based on working days only)
Not fast enough? Our express service might be what you need. Please contact us for more information.
1 DAY
HEALTH CHECK
2 DAYS
INSPECTION ASSESSMENTS
10 DAYS
REPAIR ONLY
21+ DAYS
REPAIR & PAINT
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SPOT YOUR ISSUE
CLICK ON A NUMBER TO HELP IDENTIFY YOUR BIKE PROBLEM
There are many other damage points not represented on this diagram so don’t worry if yours is not here. It is only a guide and will assist you in identifying the parts of your bike.
This frame shows that fractures can be safely repaired and restored to new again (see 1-4). Our owner lifetime warranty is often more comprehensive then some manufacturer warranties on new frames.
PAINT FINISHES
70% of our customers opt for a factory finish to their repaired bike. This is something we are credited for in the cycling world.
We offer two options:
BASIC
A protection coat of paint is applied to the repaired area in a clear solid, gloss black. The paint is not matched or blended but is neatly masked off to create a block / collar affect. Please ask for details.
PAINT RESTORATION
The graphics and paintwork are replicated and replaced to factory finish, where possible. Any sign of the repair is ‘removed’. This includes official logos, decals, colour matching* and blending.
*We colour match as close as possible to the manufacturers specification and the age of the bike.
IS WHAT WE DO SAFE?
CARBON FIBRE IS INFINITELY REPAIRABLE HOWEVER SAFETY AND QUALITY CONTROL OF OUR REPAIRS IS WHY WE ARE THE MOST ADVANCED BIKE REPAIR SERVICE IN SOUTH AFRICA
We will only effect repairs on components that we know once repaired they will be safe. Safety is determined through technology and training. CBR is the most widely used repair service in South Africa. We follow tried and tested techniques and strict processes from our sister company in the UK. We service all sectors of the industry from insurance to manufacturers, racing teams and individual cyclists. With a thorough process that warranties the integrity of the repair you can avoid the cost of a replacement frame or wheelset.
WARRANTY
We are so confident that our carbon fibre repairs come with an owner lifetime warranty and one year warranty for our paintwork*.
*subject to our warranty terms and conditions
HIGHLY TRAINED REPAIRERS
SAFE REPAIRS TESTED THROUGH RIGOROUS QUALITY CONTROL
WE ARE CARBON BIKE REPAIR
Our service team includes carbon fibre technicians, composite engineers, bike mechanics, spray painters and graphic designers.
It is great to be a part of a team that delivers real world solutions to cost saving and unnecessary waste.
Composite carbon inspectors inspect and report on the state of the carbon component.
Our workshops are run by strict compliance guidelines to ensure safety and quality at all times.
Our repair teams are highly trained and monitored to deliver 100% safe repairs 100% of the time.
WE ARE PROUD TO BE PARTNERED WITH
REPAIR QUESTIONS
Is my bike worth repairing?
That depends on the value of a replacement frame. A quali fied repair is largely indetectable so if you love your bike then there is no replacement value. A well executed repair will bring it back to exaclty how it was before.
Our advice is get a quote before you do anything.
Will my repair be safe?
The repairs are made to the specification of the component. Only qualified technicians should repair your bike. Unless otherwise stated, our repairs have an owner lifetime warranty and a one year warranty for the paint work.
Please contact us for full warranty terms and conditions.
Why is repair so expensive?
We would disagree!
A repaired warrantied frame is roughly less then half the cost of a mid priced replacement frame. If you are looking for the cheapest repair quote then this is one area you should not compromise your safety on. If you think it is too expensive ask us to explain.
How long does it take to repair?
The repair itself can take a day. However it is the whole process, such as curing times, profiling, quality control which needs to be taken into consideration. Some repairs can take a few days if additional processes are required to achieve the specifi cations to pass QC. Unfortunately it takes longer in practice when we are in demand. Safety first as always.
What parts do you not repair?
In most cases we can repair about 90% of a carbon bicycle safely.
There are occasions where some bicycles are blacklisted due to inherent design flaws. Due to comparative costs, it is better to replace some components than attempt to repair them. CBR inspects each component before we decide to repair or replace.
Can you repair carbon wheels safely?
That depends on the value of a replacement wheel. That should be your first option.
Wheels are more complex and dangerous than frames when they fail. The tensions are great so a cautious review is undertaken before advising on a repair. Some wheels are very expensive to replace and in some cases are easy enough to repair. Others can be to risky to attempt a repair.
Your safety is always our top priority.
Can you repair carbon dropouts?
Yes we can!
Carbon dropouts are made with specific carbon fibre. The repair undertaken requires the correct tensile carbon otherwise it will not hold the rigours or gear shifting or derailleur removal. We can not weld alloy dropouts in carbon frames.
Can you repair seat posts?
It depends where the issue is. Always ask regarding your specific issue.
RESTORATION QUESTIONS
How close can you get the restored part to the original?
Restoring bicycle paintwork is not like the auto industry where paint codes and suppliers are known. Even if paint codes are known, no two paints when mixed are exactly the same.
We colour match by eye and it depends on a number of factors:
- Type of paints and lacquers used previously
- Paint effects (gloss, matt, pearlescent, candy colours, metal flakes, glitter etc)
- Age of the bike
- UV exposure
Our QC policy is 95% – 98% unless we stipulate before hand that designs or paintwork are simply not replicable.
In most cases our restorations range between 98% – 100%. All art works are original or precise replications which we create in-house. We have 30 years combined experience in the spray team. CBR’s repution attracts clients and top race teams from all over the world.
How much does it cost to restore my bike after the repair?
Prices start at R 1 800 excl vat. Fill in our ‘Request a Quote’ form and we can assess your requirement. The cost depends on the complexity of the area restored, number of colours and graphics, if any.
Once inspected you will be notified before work commences. You can always opt for the cheaper finish and return at a later date if you wish.
Do your restorations have a warranty?
All our paint restorations have a one year warranty. Please contact us for full details.
GENERAL QUESTIONS
If I want to sell my bike what do I tell the buyer?
The buyer is free to contact CBR to assesrtain the origins of the repair with your permission.
At CBR our repairs, unless stated, have an owner limited lifetime warranty and our paint work has a one year warranty. Please contact us for full warranty terms and conditions.
If I am driving, how can I find your premises?
We are situated in the Ferreiras Tile and Bathroom Centre, which is on the corner of Malibongwe Drive and Northumberland Avenue, in North Riding, Johannesburg, 2169.
Once you drive into the main gate, keep left and drive past the car park and the Dispatch area on your right, then past the Paint Warehouse on your right. We are the next unit on your right, next to the Paint Warehouse. Parking is available right outside our front door, just look for our sign.
Preparing your bike for us
Here are some helpful tips on how your bike / part should be prepared prior to us receiving it.
Please email or call us on +27 10 060 0003 and book in your bike prior to shipment or drop off.
This is so we can control our turnaround times and provide you with an accurate date of completion.
BEFORE SHIPMENT OR DROP OFF
We require stripped, clean frames for inspections and repair. If you are unable to fully strip your bike your local bike shop should be able to assist you.
Please clean the part(s) as much as possible.
If the damage is around the seat tube or seat clamp area please include the seat post when sending the bike.
DROPPING OFF YOUR BIKE
Come and see us, we like to meet our customers.
Please make sure you have booked in your bike or have arranged a suitable time, especially if you want a technician to look over your bike there and then.
OUR CONTACT DETAILS
Carbon Bike Repair
Address
Unit 2 – Ferreiras Tile and Bathroom Centre
Malibongwe Dr & Northumberland Avenue
North Riding
Johannesburg, 2169
South Africa
Phone
+27 10 060 0003
+27 62 749 0463
Opening Hours
Monday to Thursday: 8:00 – 17:00
Friday: 8:00 – 15:00
Saturdays: By Appointment
Sundays: Closed
Public Holidays: Closed